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  Loss Prevention Service delivers client $15 million in profit enhancement  
  Client Challenge  
 
Our client had recently spun off from a larger restaurant chain and was looking to implement a store audit and loss prevention function. From corporate to the restaurants, there was a high level of disbelief that theft was happening or that controls were poor.
 
     
  POWERFUL INSIGHTS  
 

Our Loss Prevention professionals performed a four-week assessment of our client’s current status, defining a gap and risk analysis and recommending a strategy for their loss prevention program. 

The project involved conducting stakeholder interviews, creating a statistical risk scorecard to determine highest risk locations, and visiting 30 of the client’s restaurants for audits and internal theft investigations.

 
     
  PROVEN DELIVERY  
 

The client estimates a $15 million bottom-line profit enhancement as a result of implementing our strategy and recommendations. This enhancement includes: 

  1. $6.7 million in savings as a result of risk scorecards that allowed management to review all relevant point-of-sale transactions along with sales, food costs, waste and labor expenses for each location, and to generate a performance score for each restaurant.
  2. $4.3 million in savings from reduced food theft, as a result of policy and communication programs implemented by Protiviti.
  3. $4 million in savings due to implementation of new policies, an updated audit program and improved investigative methodologies to prevent employee abuse of customer meal discount program. 

How We Help Companies Succeed

Loss from theft, shortage control and procedure error is an unnecessary drain on corporate profitability. Protiviti’s Loss Prevention professionals assist organizations with reducing inventory and cash losses. Our team will identify, prioritize, develop and execute strategies to attack loss and enhance your organization’s profitability.

 
 
     
  Contact  
 
​Craig Matsumoto
Managing Director
+1.781.363.1506
craig.matsumoto@protiviti.com
 
 
     
  About Protiviti  
 

Protiviti (www.protiviti.com) is a global business consulting and internal audit firm composed of experts specializing in risk, advisory and transaction services. The firm helps solve problems in finance and transactions, operations, technology, litigation, governance, risk, and compliance. Protiviti’s highly trained, results-oriented professionals provide a unique perspective on a wide range of critical business issues for clients in the Americas, Asia-Pacific, Europe and the Middle East.

Protiviti has more than 60 locations worldwide and is a wholly owned subsidiary of Robert Half International Inc.
(NYSE symbol: RHI). Founded in 1948, Robert Half International is a member of the S&P 500 index.

 
 
   
     
 
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